GLocal | Account Settings

How to manage your GLocal account

GLocal Account Settings

The Account Settings area holds everything that applies to your whole GLocal account rather than to a single business.
To open it, click your name at the bottom of the left sidebar (Pin 1).

A menu opens upwards, listing every section of your account settings:

• My Profile — your own details and notifications
• White Label Branding — agency branding and custom domain
• Account Overview — plan limits and usage
• Business Profiles — the Google profiles connected to the account
• API Request Logs — public-API activity
• Manage Workspaces — group businesses into workspaces
• Team Members — who has access, and at what role
• Subscription & Billing — plan and add-ons
• Logout

Click any entry to go to that section. Once you are inside, the section menu appears on the left so you can move between sections without going back to the dashboard.

1. My Profile

My Profile holds your own details and how GLocal contacts you. It does not affect your business profiles or your team.

Profile Picture

Click + Choose a file (Pin 1) to upload a picture, or to replace the one you have. Until you upload one, GLocal shows a circle with the first letter of your name.

Your name

Fill in First Name (Pin 2) and Last Name (Pin 3). This is the name shown next to your account in the sidebar and to your team members.

Email address

Your Email Address (Pin 4) is shown but cannot be edited — the field is greyed out. It is the address you signed in with, and the one GLocal sends notifications to.

Notification settings

Three switches control how GLocal reaches you:

• Email Notifications (Pin 5) — sent to the address above
• Browser Notifications (Pin 6) — shown in your browser
• Mobile Notifications (Pin 7) — on mobile

Click Save Changes (Pin8) to apply anything you changed. Nothing is saved until you do.

2. White Label Branding

White Label Branding lets an agency present GLocal's client-facing pages as its own — your logo, your colours, your domain, on every report a client sees.

The White Label Branding feature is available only on our Business and Agency plan.

Agency branding

• Agency Name — shown in place of GLocal's on client-facing pages.
• Logo URL — a link to your logo image. A preview appears beneath the field once the URL resolves, so you can check it loaded before saving.
• Agency Website — where your logo links to.
• Primary Color and Accent Color — hex values, each with a colour swatch beside the field. These set the colours used across reports.
• Footer Phone and Footer Email — the contact details at the foot of client-facing pages, so a client with a question reaches you and not GLocal.

Custom domain

By default, reports, shared upload links and other public pages are served from GLocal's own domain:

https://glocal-reports.wiremo.co

Use the copy button beside the field to copy it. Setting a custom domain serves those same pages from an address of your own, so a client never sees a GLocal URL. A configured domain shows an Active badge, and Remove detaches it.

For more about White Label Branding see our next article:

GLocal | White Label Branding

3. Account Overview

Account Overview is a snapshot of what your plan allows and how much of it you have used. Check it before adding businesses, inviting people or running a large AI job.
The header line, "Next Quota allocation is unknown", refers to when your usage counters next reset.

Every card shows the same three things: Used, the plan total, and what is remaining.

What each card counts

• Business Profiles (Pin 1) — Google Business Profiles connected to your account.
• AI Tokens (Pin 2) — Spent whenever you generate or analyse content with AI: review reply suggestions, sentiment analysis, keyword extraction, and AI-generated content (posts, services, rewrites, GBP audit suggestions).
• Emails (Pin 3) — Review request emails sent from your account. Separate from the per-day sending limit set in Review Request → Automation Settings: that throttles how fast they go out, this is how many your plan allows in total.
• Team Members (Pin 4) — People with access to your account.
• Workspaces (Pin 5) — Workspaces you have created.
• Media Storage (Pin 6) — Images and video you have uploaded for posts and scheduled content. The same figure appears in Scheduler → Media Poster, which is where most of it is used.
• Agentic Tokens (Pin 7) — A separate token quota from AI Tokens, with a much larger allowance.

Two token counters — which is which
AI Tokens are spent when you generate or analyse something: an AI reply suggestion, sentiment and keyword analysis, a generated post, service or description.
Agentic Tokens are spent when an AI Agent works on its own — scanning the profile on its schedule, producing findings and drafting fixes. The same counter appears in the header of the AI Agents page.
So an action you click costs AI Tokens; work an agent does unattended costs Agentic Tokens.

Add-ons

At the bottom of the page, the Add-ons (Pin8) panel lists extra resources bought on top of your plan. It reads "No addons added yet" until you buy one. Add-ons are purchased from Subscription & Billing, and include additional AI Tokens and additional Email credits.

For more about Account Overview see our next article:

GLocal | Account Overview

4. Business Profiles

Business Profiles lists every Google Business Profile connected to your GLocal account.
Profiles are grouped by the Google account they were connected through, with that account's email as the group heading.

On this page you will see:

• Connect Google Profile (Pin 1) — top right. Starts the Google authorisation flow to add more profiles.
• Search (Pin 2) — quickly find the profile you need, filtered by name, address or category.
• Google Business Profiles connected (Pin 3) — each row shows the business name, its address and its category.
• Refresh — Circular Arrow (Pin 4) — re-pulls this profile's data from Google.
• Remove — Bin (Pin 5) — disconnects the profile from GLocal.

Removing does not delete anything on Google
The Google Business Profile itself, its reviews, posts and photos all stay exactly as they are. What you remove is the connection — GLocal stops syncing that business and no longer shows its information anywhere in the platform. Removing also frees a slot against your plan limit, so you can connect a different business in its place.

Two levels of adding a new profile: the Google account first, then its Google Business Profiles
A Google Business Profile already belongs to a Google account — that link is made in Google, not in GLocal. Connecting works in two stages:

1. 1. Authorise a Google account. This gives GLocal permission to see the business profiles that account manages. It does not connect any of them.
2. 2. Connect the profiles you want. Every profile that account manages is then listed, and you add them one at a time.

Only a connected profile counts against your plan limit. Authorising a Google account does not.

Adding another profile

Click Connect Google Profile to open Select Business Profiles.
The dialog lists every profile available on the Google accounts you have already connected, grouped under each account's email just as the page behind it is.

• Add Google Account (Pin 1​) — authorises a different Google login. Use it when the business you want is not in the list because it belongs to another Google account.
• Search (Pin 2​) — filter the list, useful once you manage more than a screenful.
• Connect (Pin 3​) — adds that profile to GLocal.
• Connected (Pin 4​) — a greyed-out label, not a button. The profile is already in your account, so there is nothing to do.

Adding a new Google account

Add Google Account opens Google's own Choose an account window. Pick the account that manages the business, or use Use another account to sign in to one you are not currently logged into.
Once you have authorised it, its profiles appear in Select Business Profiles under their own email heading, ready to connect.

Google's window says Wiremo, not GLocal
The account chooser reads "to continue to Wiremo" and carries the Wiremo logo. That is expected — Wiremo is the company behind GLocal, and it is the name registered with Google for the connection. You are in the right place.

If a Google login stops working
Every profile under a group heading depends on that Google account. If its access is revoked or its password changes, the profiles beneath it stop syncing together — which is why the grouping is worth reading when something looks stale.

The first connection, the permissions Google asks for, and how to revoke GLocal's access and reconnect it afterwards are covered in:

GLocal | Create Account & Add Business Profile

5. API Request Logs

API Request Logs shows the public-API requests made against your business profiles — calls from external systems using an API key, not your own clicking in the dashboard. Use it when an integration is not behaving: you can see whether the request arrived, which profile it hit, and what GLocal answered.

Filter the list by:

• Business Profile (Pin 1) — a searchable dropdown listing every profile on your account, not only those with API activity. Choosing a profile with no integration returns an empty list, which is itself an answer.
• Status (Pin 2) — All statuses, 2xx Success, 3xx Redirect, 4xx Client error, 5xx Server error.
• IP (Pin 3) — search by the calling IP address.
• Date (Pin 4) — All time, Today, Last 7 days, Last 30 days, or Custom range.

Each row shows Date, Profile, Method, Path, Status and IP (Pin 5).

• Date — when GLocal received the request.
• Profile — which business profile the request was made against. Every API key is tied to one profile, so this also tells you which key was used.
• Method — what kind of request it was. GET reads data out, POST sends data in, PATCH updates something that already exists, DELETE removes it.
• Path — which part of the API was called. /public/v1/customers is the Review Requests API; /public/v1/reviews is the Reviews API.
• Status — the answer GLocal gave. Green means it worked.
• IP — the internet address the request came from, meaning the server or computer that made the call. Use it to tell one integration from another, or to spot a request you do not recognise.

See GLocal | API Integration for what each endpoint does.

For more about API Integration see our next article:

GLocal | API Integration

6. Manage Workspaces

Workspaces group businesses so that different clients or projects stay separated.

Why workspaces matter

Workspaces are created for internal oranization to group businesses so that different clients or projects stay separated also to control who can work on which businesses.
A company managing many businesses puts them into workspaces matching how the work is divided, for example: one workspace for European clients, another for US clients. A team member assigned to the European workspace can work on those businesses and cannot see any others.

1. Create a workspace for a group of businesses
2. Assign the relevant Google Business Profiles to it
3. Assign the team members who should work on them

The member then has everything they need for their businesses, and nothing they do not.

• Create Workspace (Pin 1) — top right.
• Each workspace card (Pin 2) shows its name, how many businesses it contains and how many members, with controls to reorder, manage members, edit and delete.
• Click a card to select it. The selected workspace is outlined, and its businesses are listed underneath.

The businesses in a workspace

Below the Workspace cards you will find the Businesses asigned to the current workspace with their address and contact number also featuring + Assign Google Business Profile (Pin 3) and Unassign (Pin 4) to add and respectively remove a business from workspace.

Unassign removes from the workspace only
The business stays connected to GLocal and keeps all its data. It simply no longer belongs to this workspace, and members whose access comes through this workspace can no longer see it.

For more in depth about Workspaces see our next article:

GLocal | Manage Workspaces

7. Team Members

Team Members shows who has access to your account and at what level.

• Invite Member (Pin 1) — top right. Sends an invitation by email.
• Role (Pin 2) is a dropdown, so a member's role can be changed in place without re-inviting them.
• Status (Pin 3) shows active once the person has accepted.
• The bin icon (Pin 4) removes a member's access.

The roles

There are 3 types of roles in GLocal

• Owner — has access to all features that the GLocal offers for the plan selected. There is only one owner per account.
• Admin — everything except billing. Can invite and assign team members, create and manage workspaces, and work on any business.
• Member — can perform different tasks on the business profiles assigned to them through a workspace. Within those businesses they have the day-to-day tools — sending review requests, writing and posting replies, creating posts.

Choosing a role is really choosing scope: Owner and Admin see the whole account; a Member sees only what a workspace gives them. This is why workspaces come first — assigning a member is only meaningful once the businesses they should work on are grouped into a workspace.
The number of members you can have is set by your plan — see Account Overview → Team Members.

For more in depth about Team Members see our next article:

GLocal | Team Members

You're all set

The Account Settings area is where you control everything that spans your whole GLocal account rather than a single business.
Checking Account Overview regularly lets you monitor resource usage, remaining limits and active add-ons — so you always know how your account is performing and when additional resources may be needed.

Updated on: 21/09/2026